ThingzSafe

Household and Pro

Report bugs and request missing capabilities

Ask ChatGPT to draft a report for ThingzSafe support, then approve it yourself.

This page says “ChatGPT” as the example. Claude and Google Gemini connect to ThingzSafe in the same way and work the same way once connected.

If your question needs information that the connection does not provide, ChatGPT can explain the limitation and offer to draft a feature request. A supported operation that fails may instead warrant a bug report. No matching records in a search does not, by itself, mean a feature is missing.

  1. Ask ChatGPT to prepare a report. Approve the separate report-submission permission if prompted.
  2. Read the complete report text, whether it is a Bug or Change request, and the destination: the ThingzSafe bugs and requests log, visible to support administrators.
  3. Ask for any corrections. Do not include passwords, access tokens or details you do not want support to receive.
  4. If satisfied, approve submission. ChatGPT should only say it was submitted after the server returns a report ID.

Previewing or declining a report does not submit it. An unused preview expires after 15 minutes. The report is associated with your ThingzSafe account and household. A conversation transcript, reply email or attachment is not added automatically. You should knowingly approve any inventory or other personal details included in the actual text.

After a timeout, retry the same preview so the original report ID can be recovered without a duplicate. Each household can submit up to ten ChatGPT reports in a rolling 24 hours. This feature submits feedback; it does not provide access to other users' reports or add the requested inventory capability immediately.

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